Tag: Work

CV Question of the Day – Which profession has absolutely no room for ANY screwups?

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Being Black—But Not Too Black—In The Workplace

To be a black professional is often to be alone. Most black doctors, lawyers, journalists, and so on—those in white-collar positions that require specialized training and credentialing—work in environments where they are in the racial minority.

This comes with challenges. Beyond outright discrimination, which many still face, there are psychological costs to being one of just a few black faces in a predominantly white environment. In a study of black professional workers in a number of different occupations, I found that these employees worked to carefully manage their emotions in ways that reflected the racial landscapes they inhabited.

In particular, black professionals had to be very careful to show feelings of conviviality and pleasantness, even—especially—in response to racial issues. They felt that emotions of anger, frustration, and annoyance were discouraged, even when they worked in settings where these emotions were generally welcomed in certain contexts—think litigators interacting with opposing counsel, or financial analysts responding to a stressful day on Wall Street. Interestingly, this often played out at trainings meant to encourage racial sensitivity. Many of the black professionals I interviewed found that diversity trainings—intended to improve the work environment for minorities—actually became a source of emotional stress, as they perceived that their white colleagues could use these trainings to express negative emotions about people of color, but that they were expected not to disclose their own honest emotional reactions to such statements.

One of the most interesting recent contributions to this area of research comes from legal scholars Mitu Gulati and Devon Carbado. In their book Working Identity, they argue that while everyone needs to create and put forth an “appropriate” workplace identity, for members of minority groups—women of all races, racial-minority men, LGBTQ people—this becomes particularly taxing because their working identities must counter common cultural stereotypes. For example, black men may feel compelled to work longer hours as a way to repudiate stereotypes of a poor work ethic among blacks. To make matters more complicated, such strategies can backfire, reinforcing other stereotypes: Working those long hours may lead colleagues to assume that the workers lack the intellectual preparation needed for high-status professional jobs.

Carbado and Gulati also note that minority professionals tread cautiously to avoid upsetting the majority group’s sensibilities. Put simply, they can be visibly black, but don’t want to be perceived as stereotypically black. As Carbado and Gulati write, a black female candidate for a law firm who chemically straightens her hair, is in a nuclear family structure, and resides in a predominantly white neighborhood signals a fealty to (often unspoken) racial norms. She does so in a way that an equally qualified black woman candidate who wears dreadlocks, has a history of pushing for racial change in the legal field, is a single mother, and lives in the inner city does not.

The same is true for professional workers who are members of other racial minority groups. For instance, Latina attorneys may be able to advance further at work if they take pains not to speak with any trace of an accent. These are challenges in addition to the more well-known ones—the difficulties finding mentors of the same race, coping with racial stereotypes, being treated as a representative for one’s entire racial group.

So what does this mean for black workers in professional environments? First, it’s indicative of the degree to which race shapes occupational outcomes. In many circles, people feel more comfortable reducing racial issues to class-based ones, assuming that poverty explains much, if not all, of the differences between minorities and whites.

But for blacks in professional positions, issues of poverty are not the problem. Poverty does not explain biases in hiring, the need for particular types of emotional management, and the careful self-presentation that minority professionals engage in at work.

Second, all of this ought to encourage a rethinking of some of the existing efforts to create more diverse work environments. Do diversity and inclusion initiatives take into consideration how minorities placed in those environments feel? How can policies create not just more equitable hiring processes, but address the emotional toll of being a racial minority in a professional work setting?

In the current political climate, there is generally support for solving race-related employment challenges by focusing on job training and education—in other words, increasing human capital to improve access. Given the research, it’s also important to consider how to create better workplaces for the minority professionals who are already in these jobs.

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*Article originally published on The Atlantic.

Stop Multitasking!

We all do it: Texting while walking, sending emails during meetings, chatting on the phone while cooking dinner. In today’s society, doing just one thing at a time seems downright luxurious, even wasteful.

But chances are, you’re not doing yourself (or your boss, or your friends and family) any favors by multitasking your way through the day. Research shows that it’s not nearly as efficient as we like to believe, and can even be harmful to our health. Here are 12 reasons why you should stop everything you’re doing—well, all but one thing—and rethink the way you work, socialize, and live your life.

You’re not really multitasking

What you call multitasking is really task-switching, says Guy Winch, PhD, author of Emotional First Aid: Practical Strategies for Treating Failure, Rejection, Guilt and Other Everyday Psychological Injuries. “When it comes to attention and productivity, our brains have a finite amount,” he says.

“It’s like a pie chart, and whatever we’re working on is going to take up the majority of that pie. There’s not a lot left over for other things, with the exception of automatic behaviors like walking or chewing gum.” Moving back and forth between several tasks actually wastes productivity, he says, because your attention is expended on the act of switching gears—plus, you never get fully “in the zone” for either activity.

It’s slowing you down

Contrary to popular belief, multitasking doesn’t save time. In fact, it will probably take you longer to finish two projects when you’re jumping back and forth than it would to finish each one separately. The same is true even for behaviors as seemingly automatic as driving: In a 2008 University of Utah study, drivers took longer to reach their destinations when they chatted on cell phones.

“What tends to save the most time is to do things in batches,” says Winch. “Pay your bills all at once, then send your emails all at once. Each task requires a specific mindset, and once you get in a groove you should stay there and finish.”

You’re making mistakes

Experts estimate that switching between tasks can cause a 40% loss in productivity. It can also cause you to introduce errors into whatever you’re working on, especially if one or more of your activities involves a lot of critical thinking.

A 2010 French study found that the human brain can handle two complicated tasks without too much trouble, because it has two lobes that can divide responsibility equally between the two. Add a third task, however, and it can overwhelm the frontal cortex and increase the number of mistakes you make.

It’s stressing you out

When University of California Irvine researchers measured the heart rates of employees with and without constant access to office email, they found that those who received a steady stream of messages stayed in a perpetual “high alert” mode with higher heart rates. Those without constant email access did less multitasking and were less stressed because of it.

And it’s not only the physical act of multitasking that causes stress; it’s the consequences, as well, says Winch. “If you do poorly on an exam because you studied while watching a baseball game on TV, that can certainly trigger a lot of stress—even self-esteem issues and depression.”

You’re missing out on life

Forget seeing the forest for the trees or the glass half full—people who are busy doing two things at once don’t even see obvious things right in front of them, according to a 2009 study from Western Washington University.

Specifically, 75% of college students who walked across a campus square while talking on their cell phones did not notice a clown riding a unicycle nearby. The researchers call this “inattentional blindness,” saying that even though the cell-phone talkers were technically looking at their surroundings, none of it was actually registering in their brains.

Your memory may suffer

It makes sense that if you try to do two things at once—read a book and watch television, for example—that you’re going to miss important details of one or both. But even interrupting one task to suddenly focus on another can be enough to disrupt short term memory, according to a 2011 study.

When University of California San Francisco researchers asked participants to study one scene, but then abruptly switched to a different image, people ages 60 to 80 had a harder time than those in their 20s and 30s disengaging from the second picture and remembering details about the first. As the brain ages, researchers say, it has a harder time getting back on track after even a brief detour.

It’s hurting your relationships

“This is an area where I think multitasking has a much bigger effect than most people realize,” says Winch. “A couple is having a serious talk and the wife says ‘Oh, let me just check this message.’ Then the husband gets mad, and then he decides to check his messages, and communication just shuts down.”

One recent study from the University of Essex even shows that just having a cell phone nearby during personal conversations—even if neither of you are using it—can cause friction and trust issues. “Do your relationship a favor and pay your partner some exclusive attention for 10 minutes,” says Winch. “It can make a big difference.”

It can make you overeat

Being distracted during mealtime can prevent your brain from fully processing what you’ve eaten, according to a 2013 review of 24 previous studies. Because of that, you won’t feel as full, and may be tempted to keep eating—and to eat again a short time later.

Experts recommend that even people who eat alone should refrain from turning on the television while eating, and to truly pay attention to their food. Eating lunch at your computer? Slow down and take a break from the screen to focus on each bite.

You’re not actually good at it

Yes, you. You may think you’re a master multitasker, but, according to a 2013 University of Utah study, that probably means you’re actually among the worst.

The research focused specifically on cell phone use behind the wheel, and it found that people who scored highest on multitasking tests do not frequently engage in simultaneous driving and cell-phone use—probably because they can better focus on one thing at a time. Those who do talk and drive regularly, however, scored worse on the tests, even though most described themselves as having above average multitasking skills.

It’s dampening your creativity

Multitasking requires a lot of what’s known as “working memory,” or temporary brain storage, in layman’s terms. And when working memory’s all used up, it can take away from our ability to think creatively, according to research from the University of Illinois at Chicago.

“Too much focus can actually harm performance on creative problem-solving tasks,” the authors wrote in their 2010 study. With so much already going on in their heads, they suggest, multitaskers often find it harder to daydream and generate spontaneous “a ha moments.”

You can’t OHIO

No, not the state! Psychiatrists and productivity experts often recommend OHIO: Only Handle It Once. “This is a rule of thumb for many people with ADHD, but it can also be practiced by anyone who wants to be more organized,” says Winch. “It basically means if you take something on, don’t stop until you’ve finished it.”

The problem with multitasking, though, is that it makes Only Handling It Once a near impossibility—instead, you’re handling it five or six times, says Winch. “If you’re going to stick to this principle, you need to be disciplined and plan out your day so that when a distraction arises or a brilliant idea occurs to you, you know that there will be time for it later.”

It can be dangerous

Texting or talking on a cell phone, even with a hands-free device, is as dangerous as driving drunk—yet that doesn’t stop many adults from doing it, even while they have their own children in the car.

It’s not just driving that puts you at risk for the consequences of multitasking, either. Research also shows that people who use mobile devices while walking are less likely to look before stepping into a crosswalk. And in one study, one in five teenagers who went to the emergency room after being hit by a car admitted they were using a smartphone at the time of the accident.

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*Article originally published on Health.